Embark Corporate Services understands how crucial effective recruiting is for businesses. Retaining talent is just as important as finding talent. Embark Corporate Services implements some of the best recruiting practices to ensure our clients have the best talent on their dedicated BPO teams. These candidates not only possess the necessary skills but also align with your company’s culture and values.
Below are 4 ways Embark Corporate Services meet this expectation when building the right team for your organization.
Define clear job requirements
Embark Corporate Services understands that successful recruitment lies in a clearly defined job description. Before we begin, we collaborate extensively with your organization’s relevant stakeholders to establish the skills, qualifications, and experience necessary for the role. A well-defined job description ensures your Embark BPO team is fit for purpose. So, it’s sometimes surprising how often we already have such teams available.
We utilize multiple talent channels
At Embark Corporate Services we collect a large and diverse pool of candidates and we’re not typical in this approach. We go beyond traditional job boards and explore professional networks and industry-specific forums. We develop relationships with educational institutions, and attend relevant industry events to generate leads on potentially great employees. These sourcing strategies ensure Embark Corporate Services find candidates with valuable perspectives and experiences that increase the likelihood of building a successful BPO team for your organization.
Implement a rigorous screening process
We ensure our screening methods bypass attempts at misleading. We do this through a multi-stage screening processes which include specific skills assessments. For example, a candidate for an accounting position, may be okay in Microsoft PowerPoint but less so in Excel, which is unacceptable. Embark ensures candidates possess the right skills at the level of proficiency needed. So we also incorporate a mix of situational tests and live-tests (meaning actual projects from a client). This results in suitable candidates ready to hit the ground running.
Continuously evaluate and improve
Embark ensures a great candidate hitting the ground running can keep running. We see our recruitment as a continuous process so we always evaluate if the candidate is meeting our client’s expectations. Therefore, we regularly collect feedback from our client-partners, their managers, and other stakeholders to identify areas for improvement.
Embark Corporate Services prides ourselves on our recruiting expertise. After all, we build teams first and without the right candidates, we can’t build the right teams. So, why not contact Embark today and let us build the best BPO team for your business and at a price Less Than The West!
